Data privacy and cookies

French with Agnes is committed to protect the privacy of all our students and website readers. As a result, we have adopted a strict privacy policy towards the information that you share with us, by phone or by email.

This privacy policy applies to the site: www.frenchwithagnes.com.

The purpose of this confidentiality policy is to expose users of the site to:
• The way in which their personal data is collected and processed;
• What are the rights of users regarding this data;
• Who is responsible for the processing of personal data collected and processed;
• To whom this data is transmitted;
• The site’s policy regarding “cookie” files.

This privacy policy supplements the Legal Mentions and the General Conditions that users can consult on the site.

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of data from users of the site respects the following principles:
• Data can only be collected and processed with the consent of the user who owns the data.
• The collection and processing of data is carried out to meet one or more objectives determined in these general conditions of use;
• Only the data necessary for the proper execution of the objectives pursued by the site are collected;
• The data controller undertakes to guarantee the integrity and confidentiality of the data collected.

For any request for data deletion, do not hesitate to write to the following address: bonjour(at)frenchwithagnes.com.

Contact form

When you send an e-mail via the contact form, your e-mail is only stored in the bonjour(at)frenchwithagnes.com mailbox. It will not be distributed to any third party sites. The email will be stored in a mailbox processed via Gmail. This is the only written entry possible to describe your French course request. The form is protected by Google Re-Captcha to avoid spam.

Data transmission

The use of your data is done solely for the purpose of preparing quotes and invoices. The following data is collected:

• Name
• First name
• E-mail address
• Address
• Business name if applicable
• SIRET number if applicable

Your data will never be passed on to third parties. The company does not use personal data subcontracting services in any way. To protect the information you provide, we apply high technical standards to secure data processing. French with Agnes collects data exclusively:

• for purposes related to your private French lessons
• to better understand your linguistic objectives
• to generate internal invoices and quotes

Data Hosting

The site is hosted at OVH 2 rue Kellermann – 59100 Roubaix – France

The site is HTTPS and is encrypted using the SSL protocol. French with Agnes uses additional security plugins to ensure data protection and site health. The emails you send are never stored on the site.

Statistics

The website www.frenchwithagnes.com uses Google Analytics, a web analytics serviced provided by Google. Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on a server in the United States.

Google will use this information to :

• evaluate your use of the website ;
• compile reports on website activity for website operators ;
• provide other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

The person responsible for processing personal data is: Agnes Samour. She can be contacted as follows:

• by email: bonjour(at)frenchwithagnes.com
• by telephone: +00 33 (0)7 64 15 18 09
• or via the contact form.

The data controller implements technical and professional measures to effectively examine the collection and processing of your personal data. It undertakes to cooperate in full intelligence with the supervisory authority, upon simple request from the latter, within the framework of the execution of its missions.

The site frenchwithagnes.com may ask you to accept cookies for statistical and display purposes. A cookie is information placed on your hard drive by the server of the site you are visiting. It contains several pieces of data that are stored on your computer in a simple text file that a server accesses to read and save information. Certain parts of this site cannot be functional without accepting cookies. By browsing this site, you accept that the site may install cookies in your browser, in order to benefit from the service provider’s services.

The user has the right to access and rectify their data, or limit processing, in accordance with the law of January 6, 1978 as amended and European Regulation No. 2016/679/EU of April 27, 2016. complaint on this subject must be made to the service provider.

Cookies are used to:

• Deliver an optimal experience.
• Allow you to identify yourself once registered as a user.
• Analyze the performance, operation and effectiveness of the website.
• Guarantee the security of our platform and the safety of its use.

In accordance with law 78-17 of January 6, 1978 (amended by law 2004-801 of August 6, 2004 relating to the protection of individuals with regard to the processing of personal data) relating to computing, files and freedoms, this site has not been declared to the National Commission for Information Technology and Liberties (CNIL).

By browsing the site, the user certifies having read and understood this confidentiality policy and accepts its conditions, with particular regard to the collection and processing of their personal data, as well as the use of files ” Cookies “.